PRODUCT WARRANTY

We do our best to ensure that the products we deliver to you are of high quality. If you’ve received a product with a defect or fault, we’ll gladly replace the product for you.  Where a replacement product is not available, your account will be credited. This is subject to the manufacturer or its official distributing agent determining that the fault can be remedied and honoured under the terms of the warranty, if not then the costs for the collection and return of the product will be for your account.
Under no circumstances will Technotab be liable for any damage arising from any misuse or abuse of goods.
Faulty products are to be returned to Technotab for assessment before continuing with the warranty process.
The warranty does not cover the following:

Cracked and broken screens / LCD's
Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear, corrosion, spillage of any material on the product.
Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with Technotab instructions on usage and maintenance. Defects resulting from usage of the product in conjunction with accessories that are not approved by Technotab for use with product.
Failure of the product arising from incorrect use not consistent with the instructions and technical or safety standards prescribed in the product user manual.
Accidents, Acts of God, lightning, water, fire, deliberate force/violence of any kind, improper ventilation, voltage fluctuations or any cause beyond the control of Technotab.
Unauthorised modifications carried out to the product in order to comply with local or international technical standards in countries for which this Technotab product was not originally designed.
Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions outlined in the product user manual. The serial no. on the product has been altered, deleted, removed or made illegible.
The batteries are charged by chargers other than those approved by Technotab. Generic Batteries/Accessories – The use of generic batteries, chargers and accessories will render the warranty on any product void.
Any of the seals or waterproof caps on the device / battery enclosure or cells are broken or show evidence of tampering.

Your warranty will be voided if your device is damaged. This includes, but is not limited to:
Physical damage and/or misuse or abuse (Such as a cracked/damaged LCD), liquid damage, repairs and/or product modifications and alterations that have been executed by unauthorised third parties;
Modifying the exterior of the device by gluing, pasting or sticking ‘decorative’ images on the device can void the warranty if such attachments impact the interior mechanics of the device. Such attachments can also influence the strength of your network connectivity on the device;
The downloading of illegal software, alteration of the IMEI number on your device, whether it has been deleted, removed or made illegible, or if the internal data of your device doesn’t comply with the proof of purchase;
Failing to properly follow the installation process and instructions for use, or if you use products or accessories that aren’t compatible with your device – such as generic accessories and other contaminated auxiliary devices.
When any evidence exists that the device was opened in order to access, investigate, repair and/or attempt to repair the device without the knowledge or written consent from Technotab